International Nonprofit Enables Teams Translation for External Participants with KUDO

Use Case
Translation and closed captions in Microsoft Teams for external foreign language speaking participants

Audience
External meeting participants across global operations,

Languages
Multiple languages

Summary

A leading international nonprofit organization operates across global communities, regularly bringing together meeting participants who speak different languages. When those external participants join in Microsoft Teams, the organization’s built-in translation tools fall short — Microsoft’s native translation features require a Copilot license, and most external users don’t have one. KUDO filled that gap. With closed captions and AI voice translation delivered natively inside Teams, every participant can follow the conversation in their language — no license upgrade required, and no friction to get started.

The Challenge

Running multilingual meetings in Microsoft Teams is straightforward when everyone has the right license — but for an international nonprofit with a large external user base, that’s rarely the case. Many foreign language speaking participants joining from partner organizations, volunteer networks, or regional affiliates do not hold a Microsoft Copilot license, which is required to access Teams’ built-in translation capabilities.

The organization needed a translation solution that could:

Serve external participants who do not have a Copilot license
Work natively within Microsoft Teams, without redirecting participants to a separate platform
Be simple enough for a diverse, global user base to adopt without extensive training

Services Provided

AI voice translation

Seamless Integration with Teams for meetings and events

Accessible, license-free experience for external participants

We did not have a solid solution for translation in Teams for our external users. Many of our foreign users do not have a Copilot license and therefore cannot use the built-in translation features within Teams. We use KUDO for translation during meetings that involve external foreign language speaking participants. KUDO is easy to use, and offers both closed captions and AI voice translation within Teams — and does not require a Copilot license to use in Teams.

Representative | International Nonprofit

The Solution

KUDO provided the organization with a translation solution that works directly inside Microsoft Teams — no Copilot license required. External participants can access both closed captions and AI voice translation within the Teams environment they already know, making it easy to follow along regardless of the language they speak.

The ease of use stood out from the start. KUDO’s integration with Teams requires no complicated setup for participants, and the combination of closed captions and AI voice translation gives the organization flexibility to support different communication preferences and meeting formats. For an organization whose mission depends on reaching people across language and geography, KUDO made that possible without adding licensing overhead or technical complexity.