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Use Case
Multilingual training, development, and onboarding sessions
Audience
Bilingual Workforce
Languages
Multiple languages
Summary
A truck and automotive accessories manufacturer with a diverse, multilingual workforce had no way to communicate with operators in more than one language at a time. The company now uses KUDO to run training and development meetings — both real-time on the production floor and in conference room sessions of 15 to 20 people — as well as its two-day orientation, where all new operators are onboarded on general basics and role-specific training. KUDO was selected specifically because it integrates into operators’ own phones through a QR code, avoiding the hassle of supplying and managing standalone translation devices.
The Challenge
With a workforce speaking multiple languages, the company had no way to deliver training, development, or onboarding content in more than one language at the same time. That made it difficult to ensure every operator — whether on the floor during a real-time session or in a conference room with 15 to 20 colleagues — could fully understand the material being presented. The challenge was most pronounced during orientation, a two-day onboarding event covering both general basics and role-specific training for all incoming operators at once.
The company had previously tried supplying standalone translation devices, but found them cumbersome to distribute, track, and manage across large groups.
The company needed:
- A way to communicate with operators in multiple languages at the same time, both on the floor and in group settings
- Multilingual support for two-day orientation sessions onboarding all new operators at once
- An alternative to standalone translation devices that was simpler to deploy and manage
Services Provided
The Solution
With KUDO, the company can now run training and development sessions in multiple languages at once, whether that’s a real-time session on the production floor or a conference room meeting with 15 to 20 operators. The same approach extends to orientation, where all new operators are onboarded together over two days on general basics and role-specific training, regardless of the languages they speak.
The deciding factor was how KUDO integrates into a phone via a QR code. Operators simply scan a code to join in their own language, with no standalone device to hand out, charge, collect, or replace. That simplicity is what set KUDO apart from the standalone translation devices the company had relied on before, which it found cumbersome to manage at scale.
