French Insurance Leader Powers Multilingual Meetings with KUDO

Use Case
Live interpretation for recurring internal meetings

Audience
Internal teams across the company’s international group

Languages
French Italian English

Summary

A French insurance group relies on KUDO for recurring internal meetings and workshops where two or three languages are in use at once, totaling a minimum of nine hours a month and now extending to a range of workshops as well. The group finds KUDO’s translation quality ahead of Microsoft Teams’ native translation, and values the ability to mix more than two languages at a time for its international organization. Alongside this, the group has flagged open issues: delays in translation, inconsistent quality on Italian, and the inability to carry a KUDO setup forward when a recurring meeting is duplicated rather than newly created.

The Challenge

The company’s international group runs a heavy schedule of recurring meetings and workshops where participants speak two or three different languages in the same session. Coordinating this volume of multilingual meetings — at least nine hours a month, before accounting for workshops — meant the group needed a solution built for recurring, high-frequency use rather than one-off sessions.

The group needed:

  • Interpretation across two to three languages in the same session, including Italian
  • Support for a high, recurring meeting volume — a minimum of nine hours a month
  • Coverage extending beyond standing meetings into a growing set of workshops
  • Translation quality it could rely on as an alternative to Microsoft Teams’ built-in translation

Services Provided

Professional interpretation in Italian, French and English

Live interpretation for recurring internal meetings

Extended to a range of internal workshops

The quality of translation was better than Teams translation, and we have the opportunity to mix more than two languages — it’s a good opportunity for our international group.

VP of Operations | French Insurance Group

The Solution

Where the group has used KUDO, it has found the translation quality ahead of what Microsoft Teams’ native translation offers, and values being able to mix more than two languages within a single session — a meaningful advantage for an international group running meetings across several languages at once.

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