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Use Case
Quarterly Town Halls & Multilingual Company Meetings
Audience
Employees
Languages
French German
Summary
SYNETICS is a French-German group that uses English as the common language for its official, company-wide communications. Not every employee has the same level of English proficiency, so important messages were sometimes only partially understood. SYNETICS turned to KUDO’s AI speech translation — combining real-time translated captions with voice interpretation — so employees can follow official communications in the language they’re most comfortable with.
The Challenge
As a French-German group that communicates officially in English, SYNETICS needed every employee to fully understand company-wide updates, regardless of their English proficiency.
- Uneven English proficiency: not all employees were equally comfortable in English, the group’s common language for official communications.
- Partial understanding: important company-wide messages were sometimes only partially understood by employees less confident in English.
- Consistency across the organization: leadership needed every employee to receive the same information at the same time, not a diluted version of it.
- Engagement at scale: employees who struggled to follow updates in a second language were at risk of disengaging during company-wide moments.
SYNETICS needed a way to deliver the same message to every employee, in the language they understood best, without changing how leadership communicates.
Services Provided
The Solution
SYNETICS implemented KUDO’s AI speech translation for its quarterly Town Halls, combining translated captions with voice interpretation so every participant can choose the language and viewing format that works best for them.
- More consistent communication: key information is now delivered consistently across the organization, in the language each employee understands best.
- Stronger engagement: employees follow company-wide updates fully, instead of catching only part of the message in a second language.
- Employee-led setup: each participant chooses their own language and viewing settings, with no extra setup required from leadership.
- Extended beyond Town Halls: SYNETICS now also uses KUDO for other meetings involving participants from different language backgrounds, whenever clear communication matters most.
By giving employees the choice to follow along in their own language, SYNETICS made company-wide communication clearer and more inclusive.
