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Use Case
Live sales training webinars and global conferences
Audience
International Workforce
Languages
15 + languages
Summary
A global workwear and PPE manufacturer runs live training webinars for its global sales team several times a month, along with global live conferences a couple of times a year. Before KUDO, these sessions were offered in English only, creating a real barrier to learning for sales team members who weren’t fluent in English. KUDO removed that barrier with live translation, now covering 10-15 languages depending on the session, integrated directly into the Microsoft Teams environment the company already uses.
The Challenge
The company’s global sales team relied on live training webinars and periodic global conferences to stay current on products and selling strategy. But running every session in English only meant that sales team members who weren’t native or fluent English speakers were at a disadvantage — the format itself was creating a barrier to learning rather than removing one.
The company needed:
- Live translation for training webinars held several times a month
- Live translation for global conferences held a couple of times a year
- Coverage across a wide range of languages, spanning 10-15 depending on the session
- A solution that worked inside Microsoft Teams, the platform the company already used
Services Provided
Representative | Global Workwear & PPE Manufacturer
The Solution
KUDO’s live translation gave the company a way to run its training webinars and global conferences in the sales team’s own languages instead of English only, covering 10-15 languages depending on the session. Because the solution is integrated directly with Microsoft Teams, the company didn’t need to change the platform it already used to run these sessions — translation was simply added on top of the existing workflow.
With KUDO in place, the company’s global sales team can now attend live training webinars several times a month and global conferences a couple of times a year, without the language of the session itself standing between them and the material.
